Privacy Policy

RENTAVAN (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information. By using our website, www.rentavannebraska.com (the “Site”), you agree to this policy.

1. Information We Collect
   We collect information from you in two main ways:

• Information you provide: When you contact us, request a quote, make a reservation, or sign up for updates. This may include your name, email, phone number, address, payment details, or other information you share voluntarily.
• Information collected automatically: When you visit our Site, we may collect limited technical information like your IP address, browser type, pages visited, and time spent, to help us improve our services and website performance.

1. How We Use Your Information
   We use your information to:
   • Process and manage reservations or inquiries
   • Respond to your requests and provide customer service
   • Send confirmations, updates, or service-related communications
   • Notify you of promotions, new services, or policy updates (if you’ve opted in)

We do not sell or rent your information. We only share data as necessary with trusted service providers—such as payment processors or delivery partners—strictly to fulfill your requests.

1. Your Rights and Choices
   You have full control over your personal data. You may contact us at any time to:
   • See what information we have about you
   • Correct or update inaccurate information
   • Request that we delete your information
   • Opt out of marketing emails or SMS messages

To exercise these rights, contact us at rent@rentavannebraska.com or 402-421-3400.

1. SMS Messaging
   If you sign up for text updates:
   • You can opt out anytime by texting “STOP” to the short code we send messages from.
   • To get help, reply “HELP” or contact us directly at 402-421-3400 or rent@rentavannebraska.com.
   • Message and data rates may apply.
   • Message frequency varies based on your reservation activity.
   • Carriers are not liable for delayed or undelivered messages.

We only send SMS messages related to your reservations or updates unless you have opted into marketing texts.

1. Data Security
   We take precautions to protect your information both online and offline.
   • Sensitive data (like credit card information) is encrypted using secure technologies (HTTPS/TLS).
   • Only authorized employees who need access to perform their duties (billing, support, etc.) may access personal data.
   • All servers and computers are stored in secure environments.

2. Cookies and Tracking
   Our Site may use cookies to enhance your experience, such as remembering preferences and tracking site usage. You can disable cookies in your browser settings, but some site features may not function properly.

3. Data Retention
   We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Once data is no longer needed, we securely delete or anonymize it.

4. Third-Party Links
   Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before sharing any personal data.

5. Children’s Privacy
   Our services are intended for adults. We do not knowingly collect information from individuals under 16 years of age. If we discover that we have inadvertently received such information, we will delete it promptly.

6. Updates to This Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Site after changes means you accept those updates.

7. Contact Us
   If you have any questions or concerns about this Privacy Policy, please contact us:

Rent A Van 
Phone: 402-421-3400
Email: rent@rentavannebraska.com
Website: www.rentavannebraska.com